Terms of service

TERMS OF SERVICE

Last updated: 13 September 2026

OVERVIEW

This website is operated by Taelyn K Jewellery. Throughout the website, the terms “we”, “us” and “our” refer to Taelyn K Jewellery.

By visiting our website or purchasing from us, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy and Return and Refund Policy. Please read these terms carefully before using our website.

  1. ONLINE STORE USE

You must be legally capable of entering into a purchase agreement to place an order through our website. If you are under 18, you must have permission from a parent or legal guardian.

You must not use our website or products for unlawful, fraudulent or unauthorised purposes. You must not attempt to interfere with the website’s security, introduce harmful code or misuse any part of the service.

  1. PRODUCT INFORMATION

We take reasonable care to ensure that product descriptions, photographs, materials, measurements and prices are accurate.

Colours and appearance may vary slightly depending on lighting, photography and individual screen settings. Small variations may also occur between individual jewellery pieces.

Product availability is not guaranteed. Many Taelyn K Jewellery pieces are available in limited quantities and may not be restocked once sold out.

  1. PRICES AND PAYMENT

All prices are displayed in Australian dollars unless otherwise stated. The total price, delivery cost and any other applicable charges will be displayed before you complete payment.

Payment must be successfully completed before an order is processed. Available payment methods will be displayed at checkout and may be provided through third-party payment services.

We may correct genuine pricing, description or technical errors. If an error affects an order you have already placed, we will contact you and offer the option to proceed with the corrected information or cancel the affected item for a full refund.

  1. ORDERS

Placing an order does not guarantee acceptance. We may decline or cancel an order where:

• An item is unavailable
• Payment cannot be authorised
• Incorrect information has been provided
• We reasonably suspect fraud or unauthorised activity
• An obvious pricing or technical error has occurred

If we cancel an order after payment has been received, we will notify you and refund the affected amount to the original payment method.

Customers are responsible for ensuring that their name, email address, delivery address and other order information are accurate.

  1. SHIPPING AND DELIVERY

Orders are shipped according to our Shipping Policy. Delivery estimates are provided as guidance and may be affected by postal delays or circumstances outside our reasonable control.

Customers must provide a complete and accurate delivery address. Additional postage charges may apply if an order is returned because an incorrect or incomplete address was supplied.

Nothing in this section limits any rights you may have under Australian Consumer Law where products are not supplied within the agreed or otherwise reasonable time.

  1. RETURNS, REFUNDS AND CANCELLATIONS

Returns, exchanges, refunds and order cancellations are handled according to our Return and Refund Policy.

Our products come with consumer guarantees that cannot be excluded under Australian Consumer Law. Nothing in these terms limits your legal rights to a repair, replacement, refund or other remedy where applicable.

  1. JEWELLERY CARE

Customers should follow the care instructions supplied with their jewellery or displayed on our website.

Damage caused by misuse, accidents, improper handling or failure to follow reasonable care instructions may not be considered a product fault. This does not limit any rights available under Australian Consumer Law.

Individual skin sensitivities and reactions can vary. Customers with known metal sensitivities should review the materials listed in the product description before purchasing.

  1. DISCOUNT CODES AND PROMOTIONS

Discount codes and promotional offers may be subject to separate conditions, expiry dates and product exclusions.

Unless otherwise stated, discount codes cannot be exchanged for cash, applied retrospectively or combined with another discount. We may correct or cancel a promotion affected by a genuine technical or publishing error.

  1. INTELLECTUAL PROPERTY

The Taelyn K Jewellery name, branding, photographs, videos, written content, graphics and website design are owned by or licensed to Taelyn K Jewellery.

Content from this website may not be copied, reproduced, sold, republished or commercially used without prior written permission. You may view and use the website for personal and non-commercial shopping purposes.

  1. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including Shopify, payment providers and delivery services.

Third-party websites and services operate under their own terms and privacy policies. We are not responsible for third-party content or services where responsibility does not legally rest with Taelyn K Jewellery.

  1. PRIVACY

Personal information is handled according to our Privacy Policy. By using our website, you acknowledge that information may be processed by service providers where necessary to operate the store, process payments and deliver orders.

  1. LIABILITY

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

To the extent permitted by law, Taelyn K Jewellery is not responsible for indirect loss caused by misuse of a product, unauthorised use of the website or events outside our reasonable control.

  1. CHANGES TO THESE TERMS

We may update these Terms of Service when our business practices, website features or legal obligations change. Updated terms will be published on this page with a revised date.

Changes will not remove rights that have already arisen under an accepted order.

  1. GOVERNING LAW

These Terms of Service are governed by the laws of Queensland and the Commonwealth of Australia.

Nothing in these terms excludes any mandatory consumer rights that apply to customers in another Australian state, territory or relevant jurisdiction.

  1. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Taelyn K Jewellery
Gold Coast, Queensland, Australia
Email: hello@taelynk.com.au
Website: https://taelynk.com.au